The other hotels in the area all had full parking lots, but this one never had more than a few cars that we observed the night and morning we were there. The hotel didn’t appear to have many guests. What we encountered was certainly not what we expected. This was our first time to stay at a Sleep Inn, and the first at a Choice Hotel property. I really don’t like having to do reviews like this one, but I have always tried to honestly describe my experience so others can make an educated choice when making a decision on where to stay. We were never offered a receipt for our stay, but when I checked my CC, we were charged properly. After my initial cup of coffee, we had to wait around 15 minutes for more coffee to be available. Next morning we went down to breakfast which was fine, but no water available to drink. Bathroom was in poor shape, missing tiles at entrance to shower, stains on wall entering shower (looked like hair dye), cracked basin, missing grout in floor tiles.

I went into bathroom looked into shower and there was a hair on the floor of the shower. EEbut it was very late at night, so whatever. WTH? When hubs turned back covers, he found a long black hair on the sheets right by the pillows. We parked and got our luggage out, took the stairs to the 2nd floor, went in the room and, guess what? It was a KING room. She gave us our keys, and then said, oh, the elevator is out of order, you'll have to take the stairs. First she said she couldn't do it, then after I argued with her, she said ok, she wasn't supposed to but she would make an exception. I replied that we had a confirmed reservation for specific room for a specific cost and they needed to at least honor the cost. We had a choice of either 2 queens or a suite, but the cost would be higher.

On arrival, the desk clerk informed us that she had no king rooms available. We made our reservation online about 2 hours prior to our arrival.

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